The search for constant improvement requires effort and courage. Once the obvious has been fixed, some organisations stop, and others continue. Turning every pebble on the beach and looking for the hidden treasures. Daring to change the unchangeable and explore new territories. Plain and simple. Many working relationships are still cat and mice behaviour. Childish. …
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Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life.
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Blog
19th August 2020
Opportunity series. Aligning capacity and strategy
Think opportunities. The new reality represents a great time to sharpen our axes. All organisations have room for improvement. Sometimes, we are not aware of some of them, sometimes we deny the evidence, or we feel it would be too hard to change something. So here is the first opportunity: our organisational capacity is not …
Blog
28th July 2019
The complexity of transforming roles and the resistance to wearing helmets at the Tour the France
Professional cycling and business have many things in common. In cycling, it does not matter if it is a one day or a three-week event; you need to be the fastest if you want to win. In business, it is pretty much the same; there is no place to hide if you are not strong …
Blog
22nd July 2019
Employee engagement, innovation and a free top-up from my bike-sharing service provider.
Innovation helps us to update our models and stay relevant. Values define who we are and are critical to our value proposition. Together innovation and values represent a powerful combination to attract customers and talent. There is a strong appetite for purpose in our world. Most of us want to do business with companies that …
Blog
7th July 2019
Knowledge workers at the edge of the cliff. The importance of algorithms at work to stay relevant.
I met with an organisation the other day that employs many educated professionals whose jobs are based on handling information, interacting with customers and using their knowledge to produce a result. If they must define the role those educated professionals do, they would probably call them knowledge workers, to differentiate them from the rest of …
Blog
19th May 2019
Stop antagonising your partners. Blockchain requires a business review.
There is a growing gap between the need for organisations to use technology and how ready they are to benefit from it. Many of the promises we hear from the technology industry do not materialise. Part of it has to do with organisations not transforming fast enough. We are delaying the use of technology not to put …
Blog
23rd March 2019
Fairness and transparency. Does your business model make customers love you?
A fair and transparent business model goes a long way. It is the fundamental foundation to maintain and, in many cases recover, the confidence and respect of both existing and potential customers. We know expectations change often. We also know the people aspect of every business relationship is key, including B2B environments. Or as some …
Blog
22nd February 2019
The open kitchen and the importance of trust
Trust is hard to quantify financially. I always try to build an ROI (Return on Investment) into any recommendation I bring to customers. Often, I need to remind them of the importance of trust in any business model. When I try to translate business factors in a mathematical equation, I always choose to include trust …
Blog
29th January 2019
Three reasons why your transformation efforts may fall short.
Does it feel like days are too short, and there is no time to do everything we want to do? For a large number of business leaders, this is indeed their experience. They know they need to transform their organisation and are willing to take steps to get closer to their customers. But the more …
Blog
7th January 2019
Is your understanding of your customers’ expectations up to date?
Organisations exist to serve customers. Stay Relevant is no different. We embarked on this exciting journey with the intention of helping organisations and professionals navigate successfully through uncertain times. If I may continue with the sailing analogy, we are facing harsh weather conditions. Many use the name VUCA to describe this unpredictable and highly volatile …
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