Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life.
How much do your customers trust your ability to help them build the future? How solid are your organisation’s vision and ability to partner openly with others? Are they willing to work with you and their customers to co-create new solutions?
How easy is it to do business with your organisation? How well do you adapt to their reality? Do they see you as an agile, solid partner they can rely on?
How important are you to your customers? How well do you understand their own challenges and help them to create value for their own customers?